Topics:

Day 1

Leadership in Project Management

• Getting a project team started right
• Distinguishing among leading, managing and facilitating
• The stages of team development
• Providing structure for your team
• Creating a motivating environment
• Managing the gap between a team member’s motivation and his/her performance
• Working with project sponsors
• Identifying and managing project stakeholders
• Developing your political savvy as a leader
• Exercise: working on cases and applying lessons learned

Day 2

Facilitating the Project Team to Accomplish its Work

• Understanding your role as a team meeting facilitator
• Using the four-step process of facilitation
• Improving observation of team dynamics
• Assessing team situations to select the appropriate intervention
• Learning to use appropriate team interventions
• Assessing conflict management approaches
• Managing your reactions to various team situations
• Exercise: working on cases and applying lessons learned

Day 3

Communicating, Candor and Conflict Management

• Modeling the behaviors of leaders
• Three competencies for project success
• The requirements of productivity
• Identifying and managing “triggers”
• Communicating with clarity and accuracy
• Giving and receiving constructive feedback
• Developing your emotional competence to solve conflicts
• Improving listening: working with feelings and facts
• Communicating with candor, directness and tact
• Exercise: giving and receiving coaching for solving team problems

Audience: Team leads, project managers, project coordinators, project schedulers, project administrators, project analysts, project leaders and program managers.

Learning objectives:

• Getting your team started in the right direction
• Getting your to team commit to the project charter
• Defining and using your role as a manager, leader and coach
• Working effectively with project sponsors and stakeholders
• Running effective project team meetings
• Identifying and addressing common group problems
• Managing conflict using caring, candid communication
• Dealing with unsatisfactory or dysfunctional behavior

PMBOK Knowledge Areas:

• Project integration
• Quality management
• Communications management
• Human resource management